Shipping & Returns
Shipping Information
We're committed to getting your eco-friendly pet products to you quickly and sustainably.
- Processing Time: Orders typically ship within 1-2 business days
- Shipping Methods: We use carbon-neutral shipping whenever possible
- Tracking: You'll receive tracking information as soon as your order ships
- Packaging: All orders are packed using recycled and recyclable materials
Returns & Exchanges
Your satisfaction is important to us. If you're not completely happy with your purchase:
- 30-Day Return Window: Return unused items within 30 days of delivery
- Easy Process: Contact us at pawprint@pawsinthegreen.com to initiate a return
- Eco-Friendly Returns: We encourage you to reuse the original packaging when returning items
Questions?
If you have any questions about shipping or returns, please don't hesitate to reach out to us at pawprint@pawsinthegreen.com. We're here to help!
